Privacy Policy

1. Data Fiduciary & Identity

This website is owned and operated by Mondal Precision, an independent licensed arms and ammunition dealership operating under statutory authority issued by the Home & Hill Affairs Department, Government of West Bengal. The business is located at 181/9, G.T. Road, Gantir Bagan, Baidyabati, Hooghly, West Bengal – 712222, India, under the proprietorship of Sikha Mondal.

2. Information We Collect

We restrict data collection to the minimum required to respond to legitimate inquiries:

• General Enquiry Details: Full name, 10-digit contact telephone number, official email address, selected enquiry classification (e.g., Gunsmithing, Servicing, Sporting Guidance), and your brief message.
• Technical Telemetry: Anonymized server logs, basic IP address routing, device browser type, and anti-spam verification tokens (Cloudflare Turnstile) to ensure server security and combat automated abuse.

3. Strictly Prohibited Information

Visitors are explicitly instructed not to submit sensitive personal data through our website forms, including:

• Aadhaar cards, PAN numbers, passport scans, or bank account credentials.
• Firearm licence scans, firearm serial numbers, or ammunition purchase quotas.

All regulated firearm documentation verification is carried out strictly in person at our physical establishment counter in accordance with statutory licensing mandates.

4. Purpose and Legal Basis of Processing

We process enquiry details strictly for legitimate and specified purposes:

• To review, respond to, and follow up on customer inquiries or consultation requests.
• To schedule physical in-person appointments at our Baidyabati establishment.
• To maintain internal communication records and safeguard the website from malicious attacks.

5. Data Retention & Security Measures

Enquiry messages are transmitted securely via encrypted channels (TLS/HTTPS). Records are retained only for as long as necessary to address your query or fulfill legal record-keeping obligations. We enforce role-based access control, meaning only authorized personnel (the proprietor) may review submitted communications.

6. Third-Party Infrastructure

To provide high performance, DDOS resilience, and spam mitigation, we utilize:

• Cloudflare Inc.: Content delivery network, SSL encryption, and Turnstile bot protection.
• Official Business Communications: Encrypted Google Workspace / Gmail services for dealership communication.

We do not license, rent, or sell your personal details to advertising networks or data brokers.

7. Your Rights under Indian Law

Under applicable Indian data protection principles, you are entitled to:

• Request confirmation regarding whether we process your enquiry information.
• Request the correction or erasure of obsolete or inaccurate contact details.
• Withdraw consent for further email or phone communication.

8. Grievance Redressal & Contact

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our designated Grievance Officer: